eWON.biz
Knowledge Base

Latest changes

ADSL modem seems lost

From $1

Table of contents

 

With eWON-ADSL (2104 and 4104), the ADSL modem can be powered off.

Then, looking in the System Info page (Diagnostic->Status->Info), you don't see the ADSL modem information.ADSL-Lost.png 

Trying to view the ADSL Log ADSL-LogButton.png, returns an empty screen
and an error in the events log.ADSL-ReadLogTimeOut.png 

This ADSL modem power off can be found in two cases:

  1. When the username and password of the ADSL account are empty.
  2. When the ADSL Connection TimeOut is set to zero.

 

To power the modem, simply go on the ADSL Interface configuration page (SystemSetup->Communication->Interfaces->ADSL), set the Username and password and reboot.

The ADSL modem is now powered and you can view it in the Status->Info page.ADSL-Status.png